Date

November 12, 2020

Location

ONLINE

Forum broadcast

Plenary session «Trust to Healthcare System»

Pre-recording // Guido Giarelli, Professor of Sociology at Magna Græcia University, Board Member of Section of Sociology of Health and Illness of the Italian Sociological Association (AIS), first president of Italian Society for Sociology of Health (SISS), Board Member of Research Committee of International Sociological Association (ISA) (2010-2018).
Trust in the healthcare system during the coronavirus pandemic in Italy. What are the important lessons to be learned?

Pre-recording // Cornelia Betsch, Head of Psychology and Infectious Diseases Lab at the University of Erfurt, initiated the international COSMO project in Germany
COSMO (COVID-19 Snapshot MOnitoring) Project Results

ABOUT

II Forum Sociology of Health: Trusted Healthcare will be held on November 12, 2020 as a virtual event.


«Trust helps to shape whether patients are likely to rely on health services and follow a health worker’s advice … Building scientific literacy and health education is vital. There is a need, too, for self-reflection: scientists and the public health community need to do a better job of listening to the communities they serve. »

WHO
Urgent health challenges for the next decade

«Look how public began to trust doctors during this difficult period. This trust must never be lost. It will good if patients continue to trust doctors, but at the same time it is important that the health professionals themselves, through their actions, help to maintain this balance. »

MIKHAIL MURASHKO
Minister of Health of the Russian Federation, in an interview with the portal Future of Russia. National projects


Forum will discuss issues of maintaining and increasing public confidence in the health care system, loyalty of the population and medical staff to it.

The issue of public confidence was raised by WHO as a challenge for the next decade, and the organization also highlighted another challenge − the need to invest in the medical community. As the coronavirus outbreak has shown, these topics are more relevant than ever today. The forum will focus primarily on finding answers to these challenges.

As was the case last year, heads of federal and regional authorities, scientific and educational organizations, chief physicians of medical organizations, representatives of patient organizations, representatives of leading companies in the field of health sociology, and leading foreign specialists will be invited to the discussion.

The forum will present the results of the latest research on trust and loyalty to the healthcare system.




BUSINESS PROGRAM:
Plenary session «Trust in Healthcare System».

Section 1 Myths about healthcare and (non)trust to official medicine
Speakers from leading research organizations, Chief Specialists of Moscow Healthcare Department and Chief Physicians of medical organizations will discuss inaccurate information on various health issues, the consequences and ways to combat fake news and information.


Section 2 Staff and patients commitment: experience of medical organizations.
Leading experts in healthcare organization will share their experience in studying the commitment of employees to work in their medical organization, researching the satisfaction of consumers of medical services (patients), as well as loyalty management.


Section 3 Dialogue of population and healthcare systems - new solutions.
The section will be attended by medical bloggers, leaders of volunteer organizations, science popularizers and opinion leaders.



Once again, as part of the forum, Young Researchers Competition will take place, which allows showcasing new projects in the field of healthcare organization and sociology of health.


Forum registration and application form for Young Researchers Competition are available now (see Registration and Competition).

Read the materials of last year's forum here. socforum 2019.

FORUM PARTICIPANTS:

ALEKSEI KHRIPUN


Minister of Moscow Government, Head of Moscow Healthcare Department

GUIDO GIARELLI


Professor of Sociology at the University ‘Magna Græcia’, member of the board of the Section of Sociology of Health and Illness of the Italian Sociological Association (AIS), first president of the Italian Society for the Sociology of Health (SISS), member of the board of the Research Committee (Sociology of Health) of the International Sociological Association (ISA) (2010-2018).

MELITA VUJNOVIC


WHO Representative to the Russian Federation

CORNELIA BETSCH


Head of the Psychology and Infectious Diseases Lab at the University of Erfurt, initiated the international COSMO project in Germany

ALEXANDER OSLON


President of the Public Opinion Fund, PhD in Technical Sciences

DIANA NEVZOROVA


Director of the Federal Scientific and Practical Center for Palliative Care, Chief Specialist of the Ministry of Health of the Russian Federation in palliative care, PhD in Medical Sciences

ANDREY TYAZHELNIKOV


Chief Specialist in Primary Care for Adults of Moscow Healthcare Department, Chief physician of the Consultative and Diagnostic Center No. 121 of Moscow Healthcare Department, PhD in Medical Sciences

LARISA PAUTOVA


Managing Director of Public Opinion Fund, D.Sc. in Sociological Sciences

ANTONINA STARODUBOVA


Chief Specialist in Dietetics of Moscow Healthcare Department, Deputy Director for Research and Clinical Practice of Federal Scientific Centre for Food, Biotechnology and Food Safety, Doctor of Medical Sciences, Associate Professor

ELENA DMITRIEVA


Professor, Department of Sociology of MGIMO University, Director of the Health and Development Foundation, Deputy Chairman of the Ethics Council of the Ministry of Health of the Russian Federation, D.Sc. in Sociological Sciences

GRIGORIY ROYTBERG


President of AO “Meditsina”, Academician of ROS, D.Sc. in Medical Sciences

GEORGY KOSTYUK


Chief Specialist in Psychiatry of Moscow Healthcare Department, Chief Physician of Psychiatric Clinical Hospital No. 1 named. N. A. Alekseeva of Moscow Healthcare Department, PhD in Medical Sciences, Professor

MARINA BEBCHUK


Deputy Chief Specialist in Psychiatry (for pediatric clinics), Director of Scientific and Practical Center for Child and Adolescent Mental Health named after G. E. Sukhareva, PhD in Medicine

MARIANA LYSENKO


Chief Physician of City Clinical Hospital No. 52 of Moscow Healthcare Department, D.Sc. in Medical Sciences, Professor

VASILY CHERNY


Marketing Director, Brand Analytics

VARVARA KAZHBEROVA


Director of Mediainstitute of Public Health, PhD in Philology

ILYA FOMINTSEV


Oncologist, Acting Director of Cancer Prevention Foundation

KIRILL RODIN


Director for Relations with public authorities, VCIOM (Russian Public Opinion Research Center); Member of the Public Council of the Ministry of Health of the Russian Federation

ANDREY RESHETNIKOV


Director, Institute of Social Sciences of I.M. Sechenov First Moscow State Medical University, Academician of the Russian Academy of Sciences, Dr.Sc. in Sociology, Dr.Sc. in Medical Sciences, Professor

LARISA KATYSHEVA


Director of the Center for Contemporary Communications, Higher School of Economics, RANEPA

MARIA MAKUSHEVA


General Director of Center for Social Design “Platforma”

ALEKSEY VODOVOZOV


Physician of the Highest Qualification Category, Toxicologist, Former Medical Officer, Science Journalist, Author - Examination Room of the Military Doctor Blog

GALINA UKHANOVA


Chief Physician of Children City Policlinic No. 86 of Moscow Healthcare Department

DARYA BELIMOVA


Head of Moscow District Division of Social Movement of “Medical Volunteers”, Leading Specialist for Public Relations of “Mosvolonter”

TO PARTICIPANTS / Become a participant

We invite:

  • representatives of scientific and professional community: experts in medical sociology or related disciplines, lecturers, students, etc.
  • sponsors of medical and sociological research: representatives of authorities, chief physicians of medical organizations, representatives of patient organizations, etc.

Participation is free. Pre-registration is required.

If you would like to make a presentation in one of the sections, send the following information to niiozmm-socmed@zdrav.mos.ru by September, 7:

  1. Title of the presentation
  2. Authors Information (name, position, organization)
  3. Abstract on 2-3 pages (4000-6000 characters). Abstract includes the following sections:
    • introduction (relevance, novelty of the study);
    • materials and methods;
    • results and discussion;
    • conclusion.
  4. Please indicate the name of the section in the subject of the e-mail (see "About" )

Applications will be considered by the organizing committee. Important selection criteria are the practical applicability of the study and potential use of its results in healthcare management.

It is possible to publish abstracts in the collection of abstracts without giving a speech. If you want to publish without a speech, you must inform us separately in the letter.

Program

Plenary session
Trust to Healthcare System

Moderator: Elena Aksenova
Director, Research Institute for Healthcare Organization and Medical Management of Moscow Healthcare Department
Moderator: Ignat Bogdan
Head of Medical and Sociological Research Division, NIIOZMM

11:00 - 11:10 Elena Aksenova
Director, Research Institute for Healthcare Organization and Medical Management of Moscow Healthcare Department
Opening remarks

11:10 - 11:20 Katrine Bach Habersaat
Representative of WHO Regional Office for Europe, Team Lead a.i. of the Insights Unit
Topic: Science Denialism - a Key Public Health Challenge

11:20 - 11:30 Alexander Oslon
President of Public Opinion Fund
Topic: Social Research of Pandemic Reality: CoronaFOM Project

11:30 - 11:40 Cornelia Betsch
Head of Psychology and Infectious Diseases Lab at the University of Erfurt, initiated the international COSMO project in Germany
Topic: COSMO (COvid-19 Snapshot MOnitoring) Project Results

11:40 - 11:50 Kirill Rodin
Director for Relations with Public Authorities, VCIOM (Russian Public Opinion Research Center); Member of Public Council of Ministry of Health of the Russian Federation
Topic: Trust in Healthcare System

11:50 - 12:00 Guido Giarelli
Professor of Sociology at Magna Græcia University, Board Member of Section of Sociology of Health and Illness of the Italian Sociological Association (AIS), first president of Italian Society for Sociology of Health (SISS), Board Member of Research Committee of International Sociological Association (ISA) (2010-2018).
Topic: Trust in the healthcare system during the coronavirus pandemic in Italy. What are the important lessons to be learned?

12:00 - 12:10
Speaker: Nadezhda Prisyazhnaya
Deputy Director for Science of Institute of Social Sciences of I.M. Sechenov First Moscow State Medical University
Co-speaker: Andrey Reshetnikov
Director of Institute of Social Sciences of I.M. Sechenov First Moscow State Medical University
Topic: Transformation of the trust imperative as the basis for relationship between doctor and patient in modern times

Myths about healthcare
and (non)trust to official medicine

Moderator: Larisa Pautova
Managing Director of Public Opinion Fund
Moderator: Ignat Bogdan
Head of Medical and Sociological Research Division, NIIOZMM

12:40 – 12:50 Larisa Pautova
Managing Director of Public Opinion Fund
Opening remarks

12:50 – 13:00 Antonina Starodubova
Chief Specialist in Dietetics of Moscow Healthcare Department, Deputy Director for Research and Clinical Practice of Federal Scientific Centre for Food, Biotechnology and Food Safety
Topic: Evidence-Based Dietetics: Myths and Reality

13:00 – 13:10 Diana Nevzorova
Director of Federal Scientific and Practical Center for Palliative Care, Chief Specialist of the Ministry of Health of the Russian Federation in palliative care
Topic: Palliative care in Russia. Myth or Reality?

13:10 – 13:20 Kostyuk Georgy
Chief Specialist in Psychiatry of Moscow Healthcare Department, Chief Physician of Psychiatric Clinical Hospital No. 1 named after N. A. Alekseeva of Moscow Healthcare Department
Topic: Mental Health: Myths and Reality

13:20 – 13:30 Vasily Cherny
Marketing Director at Brand Analytics
Topic: Social Media Analytics. Spread of Epidemics and Analysis of Attitudes towards Vaccination

13:30 – 13:40 Maria Makusheva
General Director of Platforma, Center for Social Design
Topic: Pandemic and Crisis of Confidence

13:40 – 13:50 Lydia Lebedeva
Project Director of Public Opinion Fund
Topic: Covid Dissidents: who they are and what they believe in

Staff and patients commitment:
experience of medical organizations

Moderator: Andrey Tyazhelnikov
Chief Specialist in Primary Care for Adults of Moscow Healthcare Department, Chief Physician of Consultative and Diagnostic Center No. 121 of Moscow Healthcare Department
Moderator: Ignat Bogdan
Head of Medical and Sociological Research Division, NIIOZMM

14:25 - 14:35 Ignat Bogdan
Head of Medical and Sociological Research Division, NIIOZMM
Topic: Loyalty monitoring: theory and practice. What should a manager know?

14:35 - 14:45 Marina Bebchuk
Deputy Chief Specialist in Psychiatry (for pediatric clinics), Director of Scientific and Practical Center for Child and Adolescent Mental Health named after G. E. Sukhareva
Topic: Child mental health in practice: from psychophobia to loyalty

14:45 - 14:55 Galina Ukhanova
Chief Physician of Children City Polyclinic No. 86 of Moscow Healthcare Department
Topic: Loyalty of employees of the children's clinic: problem areas and areas of work

14:55 - 15:05 Roman Gostishchev
Deputy Chief Physician of the City Clinical Hospital No. 40 DZM for prospective development
Topic: Multidisciplinary Hospital in Pandemic: Loyalty, Problems and PracticesMonitoring satisfaction of healthcare facility employees as a foundation for building a corporate culture. Experience of City Clinical Hospital No. 40

15:05 - 15:15 Mariana Lysenko
Chief Physician of City Clinical Hospital No. 52 of Moscow Healthcare Department
Topic: Multidisciplinary Hospital in Pandemic: Loyalty, Problems and Practices

15:15 - 15:25 Andrey Tyazhelnikov
Chief Specialist in Primary Care for Adults of Moscow Healthcare Department, Chief Physician of Consultative and Diagnostic Center No. 121 of Moscow Healthcare Department
Topic: Patient-centric Medicine: a tribute to fashion or a real mechanism?

Dialogue of population
and healthcare systems - new solutions

Moderator: Varvara Kazhberova
Director of Mediainstitute of Public Health
Moderator: Elena Dmitrieva
Professor, Department of Sociology of MGIMO University, Director of the Health and Development Foundation, Deputy Chairman of the Ethics Council of the Ministry of Health of the Russian Federation

15:55 - 16:05 Valery Buzin
Chief Researcher, Central Research Institute for Organization and Informatization of Healthcare of the Ministry of Health of Russia, Acting State Advisor of the 3rd class
Topic: Public Attitudes towards Healthcare: what has changed over the past decades

16:05 - 16:15 Larisa Katysheva
Director of Center for Contemporary Communications, Higher School of Economics, RANEPA
Topic: International Experience of Building Trust in the Healthcare System using Media

16:15 - 16:25 Varvara Kazhberova
Director of Mediainstitute of Public Health
Topic: Role of Mass Media in Shaping Public Health

16:25 – 16:35 Aleksey Vodovozov
Physician of Highest Qualification Category, Toxicologist, Former Medical Officer, Science Journalist, Author - Examination Room of the Military Doctor Blog
Topic: Why do patients prefer the dark side of medicine?

16:35 - 16:45 Elena Dmitrieva
Professor, Department of Sociology of MGIMO University, Director of the Health and Development Foundation, Deputy Chairman of the Ethics Council of the Ministry of Health of the Russian Federation
Topic: Dialogue between Public and Healthcare System in Digital Era

16:45 - 16:55 Olga Nikitina
Deputy Head of Moscow District Division of Medical Volunteers Social Movement
Topic: Contribution of Medical Volunteers to the Development of Public Health

16:55 - 17:05 Dmitry Shamenkov
Director, Information and Social Technologies in Medicine of I.M. Sechenov First Moscow State Medical University of Ministry of Health of Russia; Expert Board Member of Skolkovo Foundation, founder of School of Open Dialogue
Topic: Open dialogue: how to build a healthy society. Practical experience

17:05 – 17:15 I Sun Cher
Deputy Director of Federal Scientific and Practical Centre for Palliative Care of First MSMU named after I.M. Sechenov (Sechenov University), Ministry of Health of Russia, Moscow
Topic: Increasing Public Competence in Stroke Issues under BRAIN 4.5 Project

About the Competition

This year more than 10 projects on practical implementation of sociology in healthcare from various regions of Russia (Moscow, Kazan, Yekaterinburg, Khabarovsk) have taken part in II Young Researchers Competition. The projects were presented by teams of sociologists (including those who specialize in medical and sociological research) and healthcare organizers; among the participants there are employees of scientific, educational, medical organizations. In accordance with the Regulations for the Competition, six participants that have scored most points have proceeded to the finals and will present their works before the plenary session on November 12, 2020. Prize-winners are determined upon the results of an open presentation and the qualification of each project by absentee voting of the Jury.

Work evaluation criteria are:

- originality and novelty of the presented project;
- relevance for healthcare management;
- credibility and validity of the findings;
- feasibility of the project in the healthcare system.

Each criterion is rated from 1 to 10. Points by criteria are summarized. In case of controversy (the same number of points), a meeting of the Jury members is organized. Prize-winners of the Competition will be solemnly announced at the end of II Forum Sociology of Health: Trusted Healthcare on November 12, 2020.

Topic: Social research of pandemic reality: project “CoronaFOM”



DUE TO THE EPIDEMIOLOGICAL SITUATION, THE COMPETITION IS PLANNED TO BE HELD ONLINE.

PARTNERS

GENERAL INFORMATION PARTNERS

INFORMATION PARTNERS

ASK AN EXPERT

We were unable to answer a number of the audience questions during the broadcast due to the lack of time. Here are the questions and the answers from the forum experts.

Question: Can we expect that health workers will not fabricate the questionnaires sent from “thigher-ups” (in case of patient interviews) if they are not paid for this work? This is still work.

Medical professionals without proper training and motivation, of course, should not be engaged in patient interviews. This leads to poor-quality feedback collection (questionnaires are poorly collected, fabricated or requirements for data collection ensuring a representative sample are ignored) and distracts specialists from their direct responsibilities.

For successful sociological data collection it is recommended to cooperate with professional sociologists specializing in applied research and having extensive experience in it (the latter is important, as sociological education, publications or degrees do not guarantee that a specialist fully understands how applied research is organized, for example, due to the fact that he is exclusively engaged in academic, theoretical research).

Another option is to establish a health sociology research unit in the organization. Then again, it is important to involve professionals in creating such a service.

One can agree with the opinion expressed at the forum that the medical and sociological service should, if possible, be centralized, so that methodological issues can monitored by professionals.

Question: Today we are surrounded by loads of different messages and news, and among them it is not always possible to find practical answers to the questions that concern everyone: what should I do if I have symptoms of coronavirus? When shall I call an ambulance? Who needs a CT scan? What should I do if I had a contact with an infected person? How much protection do face masks offer? How shall I recover from an illness? How should I keep my children safe?

We recommend trusting official information and reports from health officials.

Updated information can be found on the following websites:

- federal: Стопкоронавирус.рф (hotline +7-800-2000-112), Rospotrebnadzor, Ministry of Health of the Russian Federation.

- Moscow: Moscow City Government, Moscow Healthcare Department (hotline +7 (499) 251-83-00), the Research Institute NIIOZMM.

Question: Is there an quantifier to the BMI (body mass index) depending on a person's constitution?

Currently, the most widely used indicator for assessing the degree of obesity is the body mass index (Quetelet index). More than 20 years ago WHO recommended that a doctor should assess excess body weight through BMI during routine examinations: BMI = body weight (kg)/height (m²). The unit of measurement is kg/m2. Normal body weight corresponds to a BMI of 18.5-24.9 kg/m2. If a BMI is 25.0 kg/m2 - 29.9 kg/m2, then body weight is assessed as overweight, and if it is 30.0 kg/m2 or more - as obesity.

When calculating BMI, only indicators of height and weight are considered, which in turn does not always give a real idea of the amount of adipose tissue, especially if there is a slight excess. In particular, this indicator can give an inaccurate representation in case of atrophy of skeletal muscles (due to the age or physical inactivity), in case of water and electrolyte imbalance, osteoporosis, etc. Today there are special methods recommended for assessing the body composition, accurate determination of fat component in the total body weight (CT, absorption densitometry, bioimpedance measurement, etc.) Using BMI for diagnosing obesity is unreliable in children, people over 65, athletes, and pregnant women. (Source: State Research Center of Preventive Medicine of the Ministry of Health and Social Development of Russia, 2012).


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