The rapid digital transformation of healthcare is bringing not only new opportunities but also a complex set of social challenges. The implementation of artificial intelligence and digital services brings to the forefront questions of preserving the value of personal communication and trust between the patient and the healthcare system, as well as the need to predict and minimize the risks of digital transformation for the benefit of both patients and healthcare professionals.
Currently, the understanding of human nature within the social sciences undergoes a crucial transformation, opening pathways for new effective methods to engage the public in health management. In particular, the development of AI and digital ways of communication creates opportunities for the real-time monitoring of public opinions and attitudes towards self-preservation behavior, contributing to the formation of more effective public health promotion methodologies.
In this regard, this year’s main topic is the search for an optimal balance between technologies and the human-centricity of the healthcare system. Our goal is to determine how to develop healthcare and maintain population trust while leveraging the advantages of digital technologies and relying on a deep understanding of human nature. Applied sociology plays a key role in this process, as it records the opinions and perceptions of all participants, identifies problem areas and best practices, and formulates recommendations for incorporating these insights into managerial decisions.
For several years, the Forum has been an outstanding platform for scientific and practical discussions on the application of sociological research in healthcare management. Its goal is to find solutions to the complex healthcare tasks and to build meaningful dialogue among its key participants. The Forum hosts leading experts in sociology, public opinion research, medical science, IT technologies, as well as healthcare executives, scientists, and representatives from the public, non-profit, and private organizations.

